- FAQ -
Here are some of the most common questions we receive:
- WHO CAN PURCHASE WHOLESALE?
FTM wholesale accounts are only open to resellers with a valid resale license from their state. This will ensure you do not pay taxes to your order. Other accounts can be formed with solely an EIN Certificate.
- HOW DO I SET UP A WHOLESALE ACCOUNT WITH FTM?
At FTM we ask all our associate buyers to fill out a W9 form and submit it to SALES@FROMTHEMINES.COM -this form can be found online and on this website. Once we have this form on file you are not required to issue it again. We also require a digital picture or copy of your FEIN document.
Retailers- At FTM we pride ourselves on taking good care of all our customers. We have made it extremely easy to buy smaller quantities of product as long as the total sale reaches our purchase minimum of $500. You are welcome to visit our warehouse and select your own products, if not we are happy to live video chat with you from the warehouse location so that you may see and select your own material.
Collectors- If you are looking for exotic high end specimens and works of art but do not have a FEIN # we will charge a local sales tax to your order.
Large Retailers and Chains- At FTM we have worked with some of the largest retail chains. We offer custom packaging with your logo and are capable of providing Unit Prices for SKU. If you are developing a product line we would be happy to discuss it further.
Wholesalers- Since FTM sources our own material we do sell to wholesalers. Distribution and manufacturing prices can be offered on minimum sales of $10000. Please contact us for more details.
- WHAT IS THE SHIPPING POLICY?
At FTM we ship all over the world. In order to determine shipping costs we will need to know your Address and quantity. We offer flat rate shipping with USPS, palleted shipping and international sea freight.
- DO YOU HAVE A CATALOG?
If you are buying wholesale from FTM our catalog can be viewed/downloaded from our website. If you are a wholesaler and want to buy at distribution cost please contact us for separate pricing.
- HOW DO YOU CALCULATE YOUR COSTS?
Typically product is categorized by quality and sold via weight price (by KG or LB). For example Low Grade Amethyst will sell for 4$ per KG while a Mid Grade sells for $8 per KG ECT. There are also products which do sell per piece, such as small novelty items and jewelry products.
- HOW CAN WE MEET?
We are very flexible when it comes to scheduling. We recommend calling or emailing ahead of time to make an appointment. We are typically in the warehouse 6 days a week but if we are out sourcing material we may stay closed for that time. Again, please feel free to call us up and schedule something.
*By appointment only
1010 Hoyt Ave. Ridgefield NJ 07657
